White Papers

Focus On Security Xerox Remote Services Security White Paper

Submitted by Webmaster on Tue, 04/27/2010 - 00:53

Xerox

Introduction
NOTE: This document refers to Remote Services as a collection of tools used on various Xerox products. The features and information contained in this document refer to the Production Remote Services, prInteract and SMart eSolutions tools.

Xerox is responsive to the security concerns of our customers. Xerox Remote Services are designed to avoid making networks more susceptible to viruses. Remote Services transactions always originate from the device, based on authorizations made by the customer. Remote Services can only communicate with a secure server at Xerox that conforms to the stringent requirements of the internal Xerox Corporation information management infrastructure. Customers do not need to make any changes to Internet firewalls, proxy servers, or other security infrastructure.

Xerox systems are designed to integrate within customer workflows. They connect to the network and push machine data to Xerox Communication servers where the information can be reviewed and analyzed to be used to evaluate service issues as well as to automate billing and supplies replenishment. This built-in knowledge-sharing feature of Xerox systems is what makes Xerox Remote Services viable and its approach unique.

Xerox Remote Services helps differentiate Xerox machine performance and support from other equipment suppliers. While other vendors may remotely
monitor some of their machines, Xerox has developed integrated systems and remote tools, and coupled them with highly skilled Xerox support teams who
are tasked with working to make Xerox customers more productive and satisfied. This combination creates a high value Remote Services capability that
provides proactive problem resolution, and a robust underlying knowledge of the customer’s needs. continue reading...

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Quality and Cost Savings: It Pays to Buy Remanufactured!

Submitted by Webmaster on Mon, 12/14/2009 - 23:57

Printers

In trying economic times, smart companies are taking a hard look at the costs of producing hard copies. Dollar-savvy purchasers are turning to the cost-efficient and environmentally friendly alternative of compatible and remanufactured cartridges.

Eckelkamp Retirement Planning, a small business offering independent financial advising services, is one company that saves time and money by ordering remanufactured cartridges. “We’ve been using remanufactured cartridges for years, and have
had a great experience with them,” said Susan Snyder, operations manager for Eckelkamp.

“We deal with mutual funds, stocks, bonds, annuities, etc. We offer financial planning, 401K rollovers, investment planning and
tax reduction strategies,” so it is important that the printouts look good so that clients will trust us with their money, she said. “We prepare important financial portfolio reviews and put together financial statements for customers on a regular basis. We print those from our office printer, and they have to look good. continue reading...

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Balanced Deployment at Work

Submitted by Webmaster on Thu, 11/19/2009 - 23:11

Document Management

Recent IDC research suggests that “a large site with 1,000 plus employees is paying $200 plus per employee in direct hardcopy costs alone.”* So, not surprisingly Gartner research reveals a new trend in the way organizations think about managing their printing and imaging environments. “By YE05, 60 percent of all enterprises will have begun an enterprise wide effort to optimize document output fleet spending through changes to their purchasing and asset management policies.”** The same research suggests that there are significant savings to be had by those who turn their thinking into action, “Through YE08, enterprises that actively manage their document output fleets will be able to save between 10 percent and 30 percent of their recurrent spending.” continue reading...

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Improve Your Productivity and Facilitate Knowledge Sharing By Automating Your Document Capture and Management Process

Submitted by Webmaster on Thu, 11/12/2009 - 21:29

Document Management

In today's business environment, documents come in all forms and shapes, with many of them still in paper format. AutoStore is uniquely designed to capture, index and route documents regardless of file format or the source of content.

One platform for all of your capture and compliance needs.
Knowledge workers in today's business environment not only have to worry about their own tasks, they also need to worry about how to address corporate mandates and compliance issues.
Q: How do you deal with all of these rules and directives?
A: With AutoStore you don't have to.
AutoStore manages all of the capture workflow rules and processes, which are set up by the IT administrator. All you need to do is click the right button on the copier, or select the right workflow from within your Microsoft Office environment. continue reading...

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Achieving The CXO 's Agenda: Bottom-Line Benefits of the Optimized Imaging Infrastructure

Submitted by Webmaster on Thu, 11/05/2009 - 21:24

Document Management

EXECUTIVE SUMMARY
Many companies searching for areas where they can show operational improvements while also cutting costs have turned their focus to their imaging and printing infrastructure. A new set of tools, technologies, and processes – combined with more networked environments – has given companies the means to optimize their imaging operations.
Remote management of imaging assets now enables companies to centralize key functions, improve their ability to respond to changing business priorities, and ultimately reduce the cost of support and maintenance. Improved reporting capabilities have helped companies optimize their mix of imaging assets and streamline their imaging investments. Companies also have shown that core business processes can be made more efficient by improving the way documents are integrated into traditional workflows. Overall, the companies implementing these measures achieved direct cost savings of between 8% and 41%, with the greatest savings a result of reduced spending on hardcopy devices, reduced IT support costs, and lowered consumables spending. continue reading...

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