White Papers

Secure Competitive Trade-in Program for MFPs

Capture What You Need to Know to Protect Your Data.

A CBS news story recently detailed the unfortunate compromise of customer data stored on the hard drive of several multi-function printers (MFPs). Since this story aired, several Xerox customers have been understandably concerned. They want to know what features and functions are available on their current MFP equipment to ensure that their data is not compromised. And most importantly, they want to know how to dependably remove customer data from their machine at the end of its useful life. The solutions to this challenge are many. Some systems have disk encryption or 3-pass disk overwrite software available on the machine. These systems are fully protected against data compromise if the features are utilized. However, most in-place systems at customer sites do not have these features on the systems. In these instances, customers are generally advised to either upgrade themachine with a security kit or to pay to have the hard disk removed prior to leaving the customer’s facility. In either case, it’s an expensive and time consuming process that customers have not incorporated into their budgets.

A Competitive Trade-in Option to Address MFP Security Concerns.

If a customer trades their competitive equipment with Xerox as part of a new MFP implementation, Xerox will crush the equipment making any residual customer data inaccessible. The Xerox process will involve crushing the hard drive to prevent retrieval of any residual data on the machine. The Xerox process includes pick-up of the competitive equipment from the customer site and maintaining custody of the unit until it is dropped off at the destruction facility. Xerox tracks the equipment while it’s under our control to ensure the integrity of the process until the unit is crushed. This process will give our customers “ peace of mind” that their data is protected if their current non-Xerox equipment is traded for new Xerox equipment. Additionally, virtually all new Xerox MFP equipment comes standard with 128-bit AES disk encryption as well as 3-pass disk overwrite features to ensure that our customer’s data is protected from day one on their new equipment. continue reading...

Xerox® Secure Print Your Piece of Mind for Confidential Documents

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Capture Xerox Has The Answer

Use the Xerox® Secure Print feature. If you don’t want your confidential or private documents to be left in the output tray, open for viewing, or even taken by someone else, Secure Print allows you to control the print timing of your documents. You can now optimize your print solution by using a workgroup device to print all your documents, without worrying about security!

Here’s an example:
You need to print your company’s product roadmap or an employee’s development plan. In the past, you may have used a personal printer to print these types of files. With Secure Print, the workgroup printer becomes your own personal printer! Print the file, and in the print Properties section, select Secure Print from the menu (this varies from device to device: see your user manual for exact instructions). Select a passcode of your choice and send the job to be printed. The job is held in the job list until you release it. At the device control panel, type in your passcode and the document prints. You control when the print takes place! Best of all, if multiple jobs are held using the same passcode,they are all released for printing at once – making it easy and quick for you to collect your jobs.

Secure Print is typically found in the Properties, Job Type, or Output Options menu. See the user guide for details on how to use Secure Print with your workgroup product.

Xerox Secure Print: Your solution for confidential or private documents. continue reading...

Expanding the MFP Ecosystem with Xerox’s Extensible Interface Platform (EIP)

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Capture Introduction
This white paper has been prepared on behalf of Xerox Corporation by Bissett Communications, publisher of The MFP Report newsletter. It updates a previous white paper (From Peripheral to Platform: MFP Software Development Tools and Xerox’s Extensible Interface Platform) released in October 2006, when Xerox announced its Extensible Interface Platform. EIP is a Web services application development environment that enables software developers to create server-based applications that seamlessly interact with Xerox multifunction printers (MFPs) in the office via the device control panel.

Significant changes have occurred since EIP debuted, thus warranting an updated assessment. The market for MFP software tools has expanded dramatically with regard to the number of participating MFP manufacturers, the scope and level of interest among independent software vendors (ISVs), the evolution of the software tools and partnering programs, and the receptivity of businesses and sales channels to MFP-related software. At the same time, Xerox has gained substantial experience with EIP and has implemented many aspects of its partnering program that were planned but not yet implemented in 2006. This updated and expanded white paper is divided into six sections:
 The first section describes the relevance of MFP software platforms such as EIP from the perspective of MFP customers, software developers, MFP sales channels, and MFP vendors.
 The second section provides a historical overview of the MFP solutions market, highlighting the convergence between document management and MFP-based document capture as a backdrop for the development of today’s MFP software platforms.
 The third section considers MFP software development platforms in greater depth, including the relative merits of the two main technical approaches. Also assessed are key business considerations regarding the way vendors bring their tools to market.
 The fourth section provides a more detailed assessment of Xerox’s EIP, including its origins, development, components, capabilities and device dependency. Also included is a comparison of EIP to competing MFP software
application platforms.
 The fifth section focuses on Xerox’s EIP business strategy, including its partner program and go-to-market activities, and compares Xerox approach to that of key competitors.
 The sixth section concludes with an overall assessment of EIP, pointing to the continuing opportunities and challenges Xerox faces in the MFP solutions marketplace. continue reading...

The Solid Advantage

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Capture2 Introduced over thirteen years ago, Xerox’s exclusive solid ink technology is not only a viable, affordable option for those companies looking to add color to their business documents, but it has also become a competitive force in the industry. Other companies have tried to compete with Xerox’s long history of color expertise, but none have come close to matching the convenience and quality offered by solid ink technology. Solid ink adds value to businesses. It is the only printing technology that can create brilliant, vibrant prints on a wide range of media. It is the easiest technology on the market to use. It is the only technology that produces minimal waste. And, with a low entry price and cost per page, solid ink printers truly give customers the most value for their money. This white paper takes a closer look at the technology that continues to make Xerox stand apart from the rest.

Today’s Business Office
Office color printers need to address a broad range of applications and serve diverse teams. While one group may demand flawless rendering of complex PostScript® files and detailed photographs, another team may want fast printing of text documents or quick business presentations. The need for color and versatility is everywhere.

Considerations include:
• How can I get black & white and color at the same time?
• What does the typical user need to know to successfully use the printer day in and day out?
• How quickly can consumables be replenished?
• How many users can share the printer before print times become unacceptably long?
• How well does the driver software integrate the printer into the user’s workflow?
• If the printer is shared among groups, can it account for usage? continue reading...

Xerox Technology EA (Emulsion Aggregation) Toner

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2010-06-15_230316 Background Information
Technology advances sometimes come in unexpected places. To most of us, the black powder we have been adding to copiers and printers for the last sixty years doesn’t seem to have changed very much. It certainly looks the same. But looks can be deceiving. As a result of sixty years of research and thousands of patents, today’s toners flow better, store better, fuse better, and develop more efficiently, resulting in cleaner, better looking prints. But under the surface, other technological advances in toner design have also enabled better, less expensive, and safer photoreceptor and fuser materials not to mention faster and cleaner operating machines. The newest advancement in toner technology is EA toner.

What is EA Toner?
EA Toner is chemical toner prepared by Emulsion Aggregation, or a chemical process used to “grow” very small, uniform particle sizes from even smaller (sub-micron) size toner components. The EA process can deliver the desired size and narrow particle size distribution required for excellent color image quality. This small size and the relative uniformity of all the articles in a particular “batch” of EA toner is more predictable than the conventional mechanical process of pulverizing extruded plastic for toner. It is also less energy intensive. Emulsion refers to the synthetic chemical process to form latex toner resin and aggregation means to bring the toner ingredient’s particles together to form the desired particle size and spherical shape.

How is it different from other toners?
The conventional toner manufacturing process, consists of starting with just the right plastic, melt mixing in pigment and special ingredients, and pulverizing the resulting block of composite plastic to a fine powder. Finally, the powder still has to be processed to remove oversized chunks and ultra fine particles. This multi-step process results in non-uniform angular particles with a somewhat wide size and shape distribution. As amazing as the resulting toners were, to step up to the challenges that each new generation of xerography required, the manufacturing process still limited engineers in creating toner with all the capabilities they wanted. continue reading...

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